Thursday, 3 July 2014

Innovation in Training of Personnel in an Organization


  Innovation in Training of Personnel in an Organization

  Dr. Balraj Vishnoi
 
1         The trainer who is enthusiastic, energetic and genuinely interested in both the subject and getting his or her message across will evoke the greatest response from the trainees.
2         Well prepared modules for training system and to provide guidance to trainers in the skills of conveying their message successfully and transferring related information.
3         For well prepared training situation there is mutual respect and trust between trainer and trainees and the responsibility of the trainer to ensure that even the weakest trainee performs to his/her best and the trainees develop a feeling of desire to achieve.
4         Trainer is the motivator and the trainees are the motivated in a training institute therefore training module to be schedule according to organizational behaviour.
5         It is important that all members of a training institution /faculty should be familiar with the principles espoused in the training modules so that to ensure that every presentation in a training course for a scheduled period should embodies the principles according to prescribed module.
6         Needful in modern era that the trainees are not only told how to train, but see how it should be done successfully with interactive discussion in sessions with a FEEDBACK as necessary part of training .
7         The modules contents should be intended as memory joggers for those trained to train others thus depending on the nature of the subject, some material is presented in point form while other material is covered by full text. PPT presentation need to be more animated rather than just theory presentation in points in traditional style
8         The trainer must be specialized with scheduled program and having skilled in presentation of the training information and related methods. He or she must be at least familiar with many other aspects of training not covered by the modules such as motivation theory, the art of public speaking, conducting discussions, course planning, written communication, verbal methods and computer skill etc.
9    Faculty in training positions are expected to be highly competent to present ideas, giving directions and explaining procedures. In fact, this quality of being an effective communicator is generally considered to be an essential element of the effective trainer's skills in an organization.
 The way in which trainer interpret and transmit information of organization’s policies, goals, values and procedures has significant influence on the way trainees/employees/officers develop their perceptions and their commitments to the office procedure.

 The following guidelines will make the transmission of effective message:
a)Use simple language and avoid technical jargon.b) Keep explanation short and do not swamp them with unnecessary detail (which is called "overloading"). c) Choose reasoning that is natural and familiar to trainees related to trainer’s topic.d) Make explanations colorful by using examples to illustrate points. e)List all supporting points first; then return to each point and fill in the details. f) Use visual aids, where possible, to illustrate points for trainers.
Do not get defensive when a trainee asks a question or makes a statement that is or appears to be a criticism. As a trainer and communicator, must retain objectivity. To become defensive and subjective quickly signals to the listeners that you are not sure of yourself or your facts, and they may assume that what you are saying is unreliable. This can lead to loss of credibility as a trainers.
     Use of exercise : Ask participants to give a five- to seven-minute mini-lecture on a subject of their own choice that is related to food quality control. Instruct the participants to prepare a point outline on the subject of their lecture for use during their presentation.
      Use of Handouts with regular exercise related to served handouts it should be:-brief and    sharp/containing only essential details, Be accurate and complete, designed clearly and attractively, Include diagrams if appropriate, always have a title, planned, standard size, presented in a logical sequence and pitched at a level appropriate to the trainees. Handouts carry the stamp of authority, provide a record of important information, supply data to reflect the presentation, provide background documentation (longer and more comprehensive), can be studied at the reader's own pace AND convey with certainty the same data to a number of trainees.
    Emphasize on Common Accounting system, Computerization and field visit training to staff and management of government staff of cooperative societies , vyavasthapaks, secreateries  for PACs secretaries and managers KVSS etc.

    Training of financial knowledge on “monetary share process”  such as for government through NABARD based on a) Capacity building programs from NABARD  b) Training institutes master trainers to be send to luckhnow at BIRD for ‘ Trainers training’ programmes as compulsion.   
     New training program on Financial impairment of the Co-op Credit Structure(CCS)” due to impairment in governance and management based on suggestions by Vaidhyanathan committee.
As PACS are very weak and nearly half of them incurring losses thus need for training on reorganization through 5 days training programmes by modifying traditionally outdated BDP based on “Modern business development” model called MBD and professional practitioners to be called teaching rather than traditional calling routine lecturers with theoretical knowledge only as seen in RICEM. Further Faculty Members and training center’s tutor should have knowledge of using computer             related work also rather than dependency on operators everytime due to poor HR practices; non-professional trainer / faculty staff  without HR and professional staff.
Innovation needed to organize Training schedule such as “Issues of Cooperative Credit Structure” related to subtopics like High NPAs ; high risk premium in lending Loan appraisal systems, monitoring very poor; Poor internal checks and controls; Financial disclosures not transparent. Duality of control.Further needful to built Module based on “CCS – Governance, legal & regulatory issues” like non conduct of elections for long periods, Boards superseded in a number of SCBs/DCCBs, State Governments combine the role of Dominant Shareholder, Management, Supervisor and Auditor, Financial Disclosures not transparent, RBI’s ability to enforce its regulatory powers constrained and sub-topic on NABARD exercising supervisory powers on behalf of RBI.
 
Dr Balraj Bishnoi                                              ...... 1
jnvishnoi@gmail.com

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